 |
 |
Hello, We have received your email. Thank you for writing. This message is an automatic response to your email. It is intended to answer many commonly asked questions regarding our service and the particular offers that you receive. If you have further questions or comments after reading this email, there is a different address below that you may use. If you need instructions for unsubscribing, see the information below. __________________________________________ General F.A.Q. (answers to these questions are below) o My email address has changed. How do I make sure that I continue to receive your mailings? o The link that you have sent me does not work. What should I do? o The page cannot be displayed / an error message appears. Now what? o What exactly is Colonize.com and is there a charge for using it? o What if I do not have a credit card? Can I still participate in your offers? o I am not a United States citizen. Can I participate in your offers? o I have a question about one of the offers. Who do I direct it to? o I would like to suggest an offer or comment on one of the offers that I received, what should I do? o Can you tell me how the shopping spree works? o How do I unsubscribe from the mailings? ___________________________________________ My email address has changed. How do I make sure that I continue to receive your mailings? -------------------------------- The easiest way to make sure you continue to receive our mailings at your new address is to simply visit http://www.colonize.com and register with your new address. If you no longer wish to receive our mailings at your old address, simply send a blank email to the unsubscribe address at the bottom of one of our past mailings. The link that you have sent me does not work. What should I do? -------------------------------- We test all links prior to sending them out to ensure that they do work. If you have America Online please be sure that you are using the link labeled for AOL users. You can also type the address of the link in if you are unable to use the link. The page cannot be displayed / an error message appears. Now what? -------------------------------- If the page is not coming up our computer system may be temporarily unavailable or it may be operating at maximum capacity. Please try again at a later time. What exactly is Colonize.com and is there a charge for using it? -------------------------------- Colonize.com is a service that notifies their customers of exciting offers and promotions that are currently available on the Internet. These offers are for discounted items, $ off amounts or free items. We are not an Internet Service Provider. There is never any charge to become a member of Colonize.com or to use our services. You are never under any obligation to purchase any of the offers that we notify you of. After all, they are just offers! What if I do not have a credit card? Can I still participate in your offers? -------------------------------- That depends on the individual merchants. Some of the merchants will only accept credit cards but some do have alternate payment arrangements. You'll need to check the offers that interest you to determine this fact. I am not a United States citizen. Can I participate in your offers? -------------------------------- Again, this depends on the individual merchants. You'll need to check the site of the offers to determine which ones are available to international residents. I have a question about one of the offers. Who do I direct it to? -------------------------------- If you have a question about one of the offers that we have notified you of you'll need to direct it to the merchant who is making the offer. If you use the link that we provided to you for the offer, you'll go to the site where you can find all the information for contacting the Customer Service team of that merchant. I would like to suggest an offer or comment on one of the offers that I received, what should I do? -------------------------------- If you would like to suggest an offer or make a comment on one of the offers you received, please use the website link at the bottom of this email. If a reply is necessary, we will try to respond as soon as we can. Please be patient though. Can you tell me how the shopping spree works? -------------------------------- Usually, within 24 hours of registering for our service you will receive an e-mail that details the shopping spree. Included in the e-mail are links for each of the offers. You click on the links for the offers that interest you. The links will open to the page that displays the offer. You then follow the steps as they are outlined on the site. Please be sure to read over the terms and conditions of the offers to ensure a positive shopping experience. How do I unsubscribe from the mailings? -------------------------------- The EASIEST way to unsubscribe is to click in the unsubscribe link that is included at the bottom of all the offers that we send out to you. This link is encoded with your email and ensures that you will be unsubscribed with the email address you originally gave us. The unsubscribe page is located at http://www.colonize.com/u.php3. IMPORTANT NOTE: You must use the above-mentioned method to unsubscribe. Due to the volume of email that we receive, we are not able to process manual unsubscribe requests through email. -------------------------------- If your question has not been answered through this auto responder, please go here: http://www.colonize.com/corp/cs.php You will be able to submit additional information to us and we will reply as soon as possible. Thanks for your support! Colonize.com Customer Support Team Colonize.com, Attn: Customer Service, 101 East State Street, #279, Ithaca, NY 14850 Colonize.com's <a href=http://www.colonize.com/u.php3>unsubscribe page</a>.