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On Wed, 30 Aug 2006 at 13:55 [-0700], Young, Charles C. wrote: > This is a much better way of doing it. We will keep the account > creation process fairly generic, and won't be asking the Help > Desk to know anything about ATLAS work space, which is what I > wanted to avoid. > > Maybe instead of having the czar add the comment, the ATLAS > specific instructions can tell the user to do this? Well, I think that's leaning back towards asking the Help Desk to know something special about Atlas procedures. If a new user in, say, the GLAST group requested membership in some GLAST-related secondary group I'm not certain our Help Desk people would simply assume that the czar had really noticed that request, and intended to approve it, when he/she signed the form. That's just my opinion, though. I think this is another issue we should invite Arla to comment on.