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I tend to favor this approach. If the secondary account request is added in the "Additional instructions or special group requirements" section of the account form, things should go through smoothly. If the ATLAS user neglects to add it to the form, the czar can to add it before he signs (more often than not, the czar is the one who really knows what the person needs). Thanks, Arla -----Original Message----- From: Young, Charles C. Sent: Wednesday, August 30, 2006 5:31 PM To: Moss, Leonard J. Cc: Boeheim, Charles T.; Yang, Wei; atlas-sccs-planning-l; LeCount, Arla Subject: RE: First Draft of the Western Tier 2 web page Hi Len, I guess the question is whether adding secondary group is truly ATLAS specific or if it's a generally available (if seldom utilized) service during account creation. To the extent it's the latter, the Help Desk doesn't have to know anything special about ATLAS. They are simply executing a normal request. I hope we don't get into the practice of questioning whether a person signing knows what he has signed. Cheers. Charlie -- Charles C. Young M.S. 43, Stanford Linear Accelerator Center P.O. Box 20450 Stanford, CA 94309 [log in to unmask] voice (650) 926 2669 fax (650) 926 2923 CERN GSM +41 76 487 2069 > -----Original Message----- > From: Moss, Leonard J. > Sent: Wednesday, August 30, 2006 4:35 PM > To: Young, Charles C. > Cc: Boeheim, Charles T.; Yang, Wei; atlas-sccs-planning-l; LeCount, > Arla > Subject: RE: First Draft of the Western Tier 2 web page > > On Wed, 30 Aug 2006 at 13:55 [-0700], Young, Charles C. wrote: > > > This is a much better way of doing it. We will keep the account > > creation process fairly generic, and won't be asking the > Help Desk to > > know anything about ATLAS work space, which is what I > wanted to avoid. > > > > Maybe instead of having the czar add the comment, the ATLAS > specific > > instructions can tell the user to do this? > > Well, I think that's leaning back towards asking the Help Desk to know > something special about Atlas procedures. If a new user in, say, the > GLAST group requested membership in some GLAST-related secondary group > I'm not certain our Help Desk people would simply assume that the czar > had really noticed that request, and intended to approve it, when > he/she signed the form. That's just my opinion, though. I think this > is another issue we should invite Arla to comment on. >