Hi Andy, the call is issued by the FTS in order to check if the file on our tape robot (T2_US_MIT_Tape) is available for transfer or needs to be staged in from a tape cartridge into disk cache (like any standard T1 system). While when I issue such a call by hand to any of our doors everything works, however the redirector produces an error that I posted. Our understanding is that the redirector tries to handle this call itself, and in our case it has no access to the underlying FS. Hence the question: is there any options that can force redirector to forward this call to a door? Or we have to have a redirector with an access to the FS?
Thank you, --Max

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